One fumbled technical question can kill a deal. Coach structured responses and a quick pivot back to value.
Equip your team to handle the hard technical questions without losing momentum or credibility. This initiative coaches reps to acknowledge technical objections, respond with structured answers, and redirect back to business value when appropriate. Hive assesses each call for objection identification, response quality, use of proof points, and whether the rep successfully moved past the objection without derailing the conversation. Reps get specific feedback on which objections they handled well and where they stumbled, along with suggested responses for next time. Built for teams selling technical products where a single fumbled objection can kill a deal.