January 13, 2025: Rep Scorecards

Rep Scorecards and performance tracking

We’ve introduced a new way to understand rep performance at a glance. Rep scorecards and timelines make it easier to see how reps are performing across key skills, where they’re improving, and where targeted coaching is needed.

You can now:

• Get a quick overview of rep performance with clear initiative stats and visual scorecards

• Spot strengths and gaps across skills using colour-coded heatmaps and visual charts

• Track how reps improve over time with initiative timelines that show progress, not just point-in-time scores

This gives leaders a clearer, more objective view of rep development without digging through individual calls.

Pipeline-specific coaching initiatives

Coaching initiatives can now be limited to specific pipelines, so reps and managers only see what’s relevant to the deals they’re working on.

Avoid noise from irrelevant deals and focus rep attention on the skills and behaviours that matter for each motion.

Framework management

Setting up and managing your sales framework is now simpler and more accessible.

You can now:

• Access your framework directly from the Actions tab

• Add, remove, or update stages in one menu

• Keep your framework aligned as your sales process evolves